Enroll or delete a Kwikset 912 Lever Lock (SmartCode Lever 99120)
Z-Wave locks use encrypted communication over Z-Wave, meaning their communication is completely secure. With this added security, the lock and the controller must use additional Z-Wave commands to learn-in and communicate. With each additional command sent, the probability of a communication breakdown increases.
For information about hardware installation, see Kwikset 912 Lever Lock (SmartCode Lever 99120) - Installation guide.
Important: Do not add or delete user codes locally to or from the lock. Only use the Alarm.com web interface for user code management.
To mitigate the chances of a learn-in failure for locks, complete the following during installation.
To enroll a Kwikset 912 Lever Lock into a Z-Wave network:
- Begin with the lock within 6 feet of the panel or module.
- Place the panel into Add Mode.
- Press the white button to the left of the SmartCode logo, which is found on the Interior panel after removing the cover.
- Wait 2 minutes before locally operating the device.
- Verify that the lock shows up on the Alarm.com website and responds to lock/unlock commands.
To delete a Kwikset 912 Lever Lock from a Z-Wave network:
- Place the panel into Delete Mode.
- Press the white button to the left of the SmartCode logo, which is found on the Interior panel after removing the cover.