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Enroll or delete an August Smart Lock Pro

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Compatibility Alert: Alarm.com is ending support for new installations of the August Smart Lock Pro effective June 21, 2021. August locks enrolled before this date will not be affected. However, installers should be aware of potential issues with S2 secure enrollment if an existing lock needs to be re-enrolled. In addition, Assa Abloy is also ending their support for the Z-Wave version August Smart Lock Pro.

For a list of alternative lock models, visit the Device Directory.

The August Smart Lock Pro is enrolled in the compatible panel's Z-Wave network using the August Home app.

For information about hardware installation, see August Smart Lock Pro - Installation guide.

Panel compatibility 

Note: Alarm.com is only compatible with the August Smart Lock Pro V3. This lock does not have a keypad, and is not compatible with lock user code features through Alarm.com. 

Panel type Minimum firmware version
2GIG EDGE  All panel firmware versions
2GIG GoControl 2 Panel firmware version 1.17+
2GIG GC3 All panel firmware versions
DSC Impassa Incompatible
DSC iotega Incompatible
DSC PowerSeries Neo/Pro  Module firmware version 185+
Interlogix Concord Module firmware version 185+
Interlogix NX Module firmware version 185+
Interlogix Simon XT/XTi/XTi-5/i Module firmware version 185+
Qolsys  IQ Panel  Incompatible
Qolsys IQ Panel 2 Panel software version 2.0.4+ 
SEM - DSC PowerSeries Module firmware version 185+
SEM - Honeywell/ ADEMCO Vista Module firmware version 185+

To enroll the August Smart Lock Pro into the Z-Wave network:  

As an S2 device:

It is recommended to enroll this device using S2 Pre-Keying for enhanced security and encryption features. For information about which Z-Wave controllers are S2-compatible, see Which panels and devices are compatible with Z-Wave Security 2 (S2)?.

To find the Device Specific Key (DSK) in the August Home app:
  1. Log in to the August Home app.
  2. Tap Settings. 
  3. Tap Lock Settings.
  4. Tap Device Information.
  5. Take note of the Z-Wave DSK so it can be referenced when Pre-Keying.

    August app device information (cropped).png
As an S0 device:

Important: Bluetooth must be on for the device using the August Home app, and the user must be within Bluetooth range of the lock to complete the lock setup and Z-Wave enrollment. 

  1. Install the lock and complete the setup in the August Home app.
    • If the lock is not set up in the August Home app yet, open the August Home app and click Get Started, or if the user is already logged in to the app, click Set Up a Lock in the main menu.
  2. Put the panel into add mode. For more information about putting a specific panel into add mode, see the specific enrollment guide in Z-Wave. 
  3. Trigger the lock using the August Home app: 
    1. Tap to select the House the lock is associated with. 
    2. Tap Settings. 
    3. Tap Lock Settings. 
    4. In Platforms, click Z-Wave Settings. 

      August app settings page
       
    5. Tap Add to a Z-Wave Network. 
    6. Tap My Hub is in Inclusion Mode. 
    7. Once it's complete, a message that the lock has been successfully connected to the Z-Wave hub appears.
      • The following Security Alert may also appear, tap Ok to continue. 
        August security alert.png
    8. Tap Done. 
    9. If a mobile device that does not belong to the customer is used to enroll the August Smart Lock Pro, delete the customer's lock from the device's August Home app. 
  4. Now that the lock and panel are connected, refresh the Customer Website or app to view and control the August Smart Lock Pro using Alarm.com. 

To delete the August Smart Lock Pro from the Z-Wave network: 

The same steps are taken to remove the lock from the Z-Wave network, except the panel is instead put into delete mode and the option to Delete from a Z-Wave Network appears in the August Home app's Z-Wave Settings.