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nami for Personal Safety & Awareness (PS&A) - Integration Guide

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nami created and sustains a fusion sensing platform (combining multiple sensors’ data) to detect presence and motion. This platform uses Artificial Intelligence of Things (AIoT), which combines Artificial Intelligence and Internet of Things, for data analysis and activity identification.

The nami x Alarm.com integration allows customers to enroll nami devices and use them as a part of their Alarm.com ecosystem. The intention of the integration is for the devices enrolled to become a part of a holistic solution for Personal Security and Awareness (PS&A).

Hardware 

An Aware 10 kit, which includes: 

  • 3 nami SensePlugs
  • 1 nami door sensor

Note: Compatible Alarm.com video cameras or other equipment can also be integrated with customer accounts using nami. Video cameras can be set up to record when an alarm is reported. For more information about setting up this rule, see  Create/edit an Alarm recording rule. 

Software requirements

  • Current version of the Alarm.com Alarm.com app
  • A minimum OS version of 16 for iOS and 9 for Android

Available features

The following features are available for this integration on the Alarm.com customer website and Alarm.com app:

  • Sensor activity monitoring 
  • Wellness dashboard (when Wellness is added-on)

To enroll nami devices for alarm integration: 

  1. For the mobile device (e.g., phone) used to enroll the nami devices, verify the device's Bluetooth is on to proceed with the enrollment. 
  2. Log in to the Alarm.com app and start the nami enrollment: 
    1. Tap More.
    2. Tap Add Device. 
    3. Tap nami. 
    4. Tap Next to proceed with the enrollment flow for nami. 
  3. Continue through the introductory screens. The Let's Get Started page displays with the places found, which will correspond to the system description of the customer account. Tap Next.
  4. The next screen displays options for what devices are being set up.
    • Tap on the Aware 10 option to move forward. The next screen walks through the devices in the kit to be enrolled.
    • If setting up a single device, tap on the Set up a single device option at the bottom of the screen. Then, select the device image and label that corresponds to the device you are setting up.
      • Note: Only nami devices are supported through this flow. Please do not try to enroll a non-nami device.
  5. The next screen prompts for an area in which to enroll the devices. Select an existing area or create a new area that the device will be associated with, and then tap Next.
    • The Select or create an Area screen will display the existing Areas as well as the option to create a new Area.
  6. After opting to create an Area, the next screen prompts for a name for the Area. It’s recommended to give the Area a descriptive name (e.g., First floor, Basement, etc.), and then tap Create Area.
  7. After creating an Area, the next few screens give tips on best practices with respect to device placement within the Area.
  8. Follow the on-screen instructions to install the Aware 10 kit.
  9. Tap Complete installation once the kit is installed.
  10. For PIR Motion Sensors:
    1. Complete installation of the Aware 10 kit.
    2. Tap More.
    3. Tap Add Device. 
    4. Tap Nami. 
    5. When prompted with What are you setting up?, tap Set up a single device
    6. Tap PIR Motion Sensor
    7. Follow on-screen instructions to complete setup.

To confirm enrollment: 

Once the devices are enrolled, confirm enrollment by checking the following:

  • On the Alarm.com app and Alarm.com customer website:

    • When going into Manage Devices, the SensePlugs, motion area, and door sensor should display.
    nami Manage Devices list.jpg
     
  • On the Partner Portal and Partner MobileTech app:
    • The devices should display on the Equipment page.
      Note: Contact sensors currently display in Sensor List, but all nami devices should display in emPower Device List. 

Note: If setting up video cameras, video recording rules can be created to record clips when alarms are reported. For more information about setting up this rule, see Create/edit an Alarm recording rule. 

Available notifications to test 

Notice: These notifications are currently what is available during the Early Access phase. Alarm.com plans to add additional notification support in the coming months.

Current unsupported notifications during the Early Access phase are:

  • Up and About
  • Still in Bed
  • Sensor Left Closed or Occupied

The following are available notifications for nami Personal Safety & Awareness accounts: 

Notification Wi-Fi Motion Contact 
Safe Inside - Find out when an exterior door is opened at an unusual time Compatible Compatible
Sensor Activity - A door, window, or cabinet opens, or motion is detected Compatible Compatible
Missed Medication Or Sensor Not Activated - Be notified if a sensor, such as a medication cabinet door sensor, is not activated during the specified timeline Compatible * Compatible *
Sensor Closed Or Occupied - A door, window, cabinet, or occupancy sensor is immediately closed or occupied Incompatible Compatible

* Notification sent for sensor inactivity will be specific to medication.