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Knowledge Base

nami Wi-Fi Motion Sensor and Light - Integration Guide

nami devices utilize Wi-Fi sensing technology to detect motion and can also act as plug-in appliance modules.

Requirements

  • At least two compatible nami Wi-Fi Sensing Plugs per zone
    • Plugs in the same zone must use the same Wi-Fi credentials 
       
      Note: For best performance, at least three nami plugs per zone are recommended.
        
  • Current version of the Alarm.com Alarm.com app
Important: The user no longer needs to install the nami app. 

Available features

The following features are available for a nami Wi-Fi Motion Sensor and Light on the Alarm.com customer website and Alarm.com app:

  • Remotely control nami devices with rules, schedules, and Scenes
  • View the status of nami motion zones
  • Manage automation rules based on motion status
  • Create notifications for nami motion zone status changes

Add a nami device to an account

nami devices can be added to an Alarm.com account using the Alarm.com app.

To add a nami device to an account:
  1. Log in to the Alarm.com app.
  2. Tap More.
  3. Tap Add Device.
  4. Tap nami.
  5. Tap Next to proceed with the enrollment flow for nami. 
  6. Continue through the introductory screens. The Let's Get Started page displays with the places found, which will correspond to the system description of the customer account. Tap Next.
  7. The next screen displays options for what devices are being set up. Select the option that is being set up. 

    Note: Only nami devices are supported through this flow. Please do not try to enroll a non-nami device.

  8. The next screen prompts for an area in which to enroll the devices. Select an existing area or create a new area that the device will be associated with, and then tap Next.
  9. Continue to follow the steps in the app to complete the setup.

Add an additional nami plug or zone

Additional nami plugs or zones can be added during the nami integration process, or after integrating. 

To add an additional nami plug or zone:
  1. Log in to the Alarm.com app.
  2. Tap More.
  3. Tap Add Device.
  4. Tap nami.
  5. In Get Started, tap Next.
  6. Follow the installation wizard to add an additional plug or zone.

Remove a nami plug or zone

An individual nami plug or zone can be removed using the Alarm.com app.

Partners can also remove individual nami devices using Log In with Access. For more information about using Log In with Access, see Using Log In with Access. Logging out of nami from the Partner Portal or Partner MobileTech app will remove all nami devices. 

Note: For best practices, factory reset the plug after deleting to make sure it will enroll properly for the next use.

To delete a specific nami plug or zone using the Alarm.com app:
  1. Log in to the Alarm.com app.
  2. Tap More.
  3. Tap Manage Devices.
  4. Tap Options next to the desired nami device or zone, then tap Remove device.

Important: Deleting a zone will also delete any plugs connected with the zone. At least two nami devices are required for a zone to detect motion. For best performance, at least three nami devices in a zone is recommended.

To factory reset a nami plug:
  1. Unplug the nami plug from the power outlet.
  2. Press and hold the button on the side of the plug.
  3. While holding the button, plug the nami plug back into the power outlet.
  4. Wait 5 seconds for the LED to start flashing.
  5. Unplug the nami plug.

To update the Wi-Fi credentials for nami plugs: 

Important: All plugs in a zone must use the same Wi-Fi network and access point. If there are multiple plugs in the same zone, verify the Wi-Fi credentials are updated to match for all plugs in that zone. 

  1. Delete the desired plugs.
  2. Factory reset the desired plugs. 
  3. Re-add the nami plugs to the account. 
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