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Factory reset an Alarm.com Hub (ADC-NK-100)

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Caution: Factory resetting the Alarm.com Hub erases all devices and settings from it. 

To factory reset the Alarm.com Hub (ADC-NK-100): 

Factory resetting is only available during the first 120 seconds after initially powering on the Hub.

  1. Press and hold the Pairing button  for 10 seconds. When the Hub enters Advanced Mode, it beeps three times and the status light alternates colors.
  2. After entering Advanced Mode, press and hold the Pairing button  for 10 seconds. When the reset process has begun, the status light blinks orange slowly and the Hub beeps 5 times.
    • To cancel Factory Resetting, immediately press and release the Pairing button . This feature is only available during the first 5 seconds after Factory Resetting has begun.
  3. When Factory Resetting is complete, the status light is solid orange for 10 seconds.
  4. Contact Alarm.com your technical support to reinitialize the Hub.