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Factory reset a LiftMaster MyQ Internet Gateway (828LM)

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The following process will restore a LiftMaster MyQ Internet Gateway (828LM) to its factory default settings. Any doors or equipment enrolled in the gateway will be deleted and will need to be relearned after the factory reset is complete.  

To factory reset the MyQ Internet Gateway:

  1. Unplug the AC adapter from the MyQ Internet Gateway.
  2. Locate the reset button pinhole on the side of the gateway.
  3. While the gateway is powered down, use a thin tool (such as a paper clip) to press and hold the reset button. A click should be felt.
  4. While holding the reset button, plug the AC adapter back in.
  5. Keep holding down the reset button until the yellow LED light blinks.
  6. Release the button.

For more information about the LiftMaster MyQ Internet Gateway, see LiftMaster MyQ Retrofit with Internet Gateway and Control Panel.