LiftMaster MyQ Retrofit with Internet Gateway (828LM) & Control Panel (888LM/889LM)
Data sheets
Installation guides
- LiftMaster MyQ Enabled Garage Door (MyQ Opener + Internet Gateway) - Installation GuideThis article contains installation instructions for the Liftmaster MyQ Internet Gateway(828LM), for remote garage control.
- LiftMaster MyQ Retrofit with Internet Gateway (828LM) and Control Panel (888LM/889LM) - Installation GuideThis article includes steps for adding the 888LM/889LM and 828LM control panel for remote garage control to an account.
User guides
- Factory reset a LiftMaster MyQ Internet Gateway (828LM)This article walks one through the steps to Factory reset a LiftMaster MyQ Internet Gateway (828LM)
How-to troubleshooting guides
- Garage door opener is in malfunction but the LiftMaster MyQ Internet Gateway (828LM) is notThis article contains steps for troubleshooting when the garage door opener is in malfunction but the LiftMaster MyQ Internet Gateway (828LM) is not.
Frequently asked questions
- Can the LAN address or LAN settings be changed for the LiftMaster MyQ Internet Gateway (828LM)?The LiftMaster MyQ Internet Gateway’s LAN settings cannot be manually changed because they are factory‑set.
- Can the motion sensor on the MyQ Control Panel (888LM/889LM) report status to Alarm.com?The motion sensor on the MyQ Control Panel (888LM/889LM) is only used to activate the connected garage door operator’s light.
- Can the MyQ Internet Gateway (828LM) be connected directly to a computer?The LiftMaster MyQ Internet Gateway (828LM) must be connected to a DHCP-enabled router.
- Can the MyQ Internet Gateway (828LM) be used with a dial-up internet connection?No. The LiftMaster MyQ Internet Gateway (828LM) requires a continuous internet connection (i.e., broadband internet) and an active router for the internet.
- Does the LiftMaster MyQ Internet Gateway (828LM) slow down the internet connection?The LiftMaster MyQ Internet Gateway (828LM) data transmission is very minimal and only active when sending a message or receiving a command, such as when the door is opened locally or remotely. The user does not experience any noticeable speed reduction to their internet connection.
- How long can the Ethernet cable be for the LiftMaster MyQ Internet Gateway (828LM), and what is its wireless range?Supported length of ethernet cable for the LiftMaster MyQ Internet Gateway (828LM)
- How secure is the wireless connection between the MyQ Internet Gateway (828LM) and the garage door operator?The wireless connection between the LiftMaster MyQ Internet Gateway (828LM) and the user's garage door operator uses a highly-complex encryption scheme. individuals in the vicinity of the user's home are not able to intercept these signals.