LiftMaster MyQ Retrofit with Internet Gateway (828LM) & Control Panel (888LM/889LM)
Data sheets
Installation guides
User guides
- Factory reset a LiftMaster MyQ Internet Gateway (828LM)Factory reset a LiftMaster MyQ Internet Gateway (828LM)
How-to troubleshooting guides
Frequently asked questions
- Can the LAN address or LAN settings be changed for the LiftMaster MyQ Internet Gateway (828LM)?The LiftMaster MyQ Internet Gateway’s LAN settings cannot be manually changed because they are factory‑set.
- Can the motion sensor on the MyQ Control Panel (888LM/889LM) report status to Alarm.com?The motion sensor on the MyQ Control Panel (888LM/889LM) is only used to activate the connected garage door operator’s light.
- Can the MyQ Internet Gateway (828LM) be connected directly to a computer?The LiftMaster MyQ Internet Gateway (828LM) must be connected to a DHCP-enabled router.
- Can the MyQ Internet Gateway (828LM) be used with a dial-up internet connection?No. The LiftMaster MyQ Internet Gateway (828LM) requires a continuous internet connection (i.e., broadband internet) and an active router for the internet.
- Does the LiftMaster MyQ Internet Gateway (828LM) slow down the internet connection?The LiftMaster MyQ Internet Gateway (828LM) data transmission is very minimal and only active when sending a message or receiving a command, such as when the door is opened locally or remotely. The user does not experience any noticeable speed reduction to their internet connection.