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Knowledge Base

Can the garage door status be viewed and controlled from the security panel?

The ability to see, open, and close the garage door opener (GDO) from a security panel depends on the type of garage door control solution and security panel the user has.

For LiftMaster MyQ, Genie Aladdin Connect, or OHD Anywhere Devices

If the user has a LiftMaster MyQ, Genie Aladdin Connect, or OHD Anywhere Smart Garage device, it is not possible to control the garage door opener from most security panels. This is because the GDO control integration is between the Alarm.com and LiftMaster, Genie, or Overhead Door systems, so there is no direct communication between the garage door operator and the security panel.

The only panels that currently allow for integrating with the LiftMaster MyQ, Genie Aladdin Connect, or OHD Anywhere GDO solutions are the following: 

Compatible panel Article for instructions 
Qolsys IQ Panel 2 on panel software version 2.4.0+ Interact with automation devices from a Qolsys IQ Panel 2
Qolsys IQ Hub Interact with automation devices from a Qolsys IQ Hub
Qolsys IQ Panel 4  Interact with automation devices from a Qolsys IQ Panel 4
Qolsys IQ4 Hub Interact with automation devices from a Qolsys IQ4 Hub
IQ Panel 5 / IQ5 Hub  Interact with automation devices from an IQ Panel 5 or IQ5 Hub
IQ panels using an IQ Remote keypad Interact with automation devices using an IQ Remote

Note: Gate Openers are not currently supported for viewing or controlling status on the Qolsys security panels.