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Knowledge Base

Manage profiles and connected devices on the IQ WiFi 6

Profiles on the IQ WiFi 6 empower the user to manage all the devices on their network. Profiles are designed to pause and play internet connectivity. Once created, the user can administer manual pauses to control Internet access. 

Compatibility 

Profiles can be created, edited, and removed using the Alarm.com customer website or locally using a compatible panel. Local configuration is only compatible with the following panels: 

  • Qolsys IQ Panel 2 firmware 2.7.1+
  • Qolsys IQ Hub firmware 3.1+
  • Qolsys IQ Panel 4 firmware 4.2+
Additional considerations 

Managed Devices Profile

Alarm.com devices connected to the IQ WiFi 6 are automatically moved to a Managed Devices profile and cannot be paused by customers. 

Managed Devices can be viewed and configured using the Alarm.com customer website or Alarm.com app. 

  1. Log in to the Alarm.com customer website. 
  2. In the Wi-Fi card, click Details. 
  3. Click Profiles. 
  4. Click Managed Devices. 

Managed Devices profile on web.png

  1. Log in to the Alarm.com app. 
  2. Tap Wi-Fi. 
  3. Tap Profiles. 
  4. Tap Managed Devices. 

Managed Devices profile on app.png

Create a profile on the IQ WiFi 6 

Profiles can be created using the Alarm.com customer website, Alarm.com app, or panel. 

  1. Log in to the Alarm.com customer website. 
  2. In the Wi-Fi card, click Details. 
  3. Click Profiles. 

    IQ Wi-Fi 6_Add profile_customer website.png
     
  4. Click Add Profile. 
  5. Enter the name of the profile. 
  6. In Devices, click Add. 
  7. Select the devices to add to the new profile.

    IQ Wi-Fi 6_Edit devices_customer website.png
     
  8. Click Save. 
  1. Log in to the Alarm.com app. 
  2. Tap Wi-Fi. 
  3. Tap Profiles. 
  4. Tap Add Profile. 
  5. Enter the name of the profile. 
  6. In Devices, tap Add. 
  7. Select the devices to add to the new profile.
  8. Tap Save to add the devices.  
  9. Tap Save to save the profile. 
  1. From the WIFI Dashboard, tap Add New Profile to add a new profile. 
  2. Enter a unique profile name. 
  3. Tap Ok. 
  4. To configure devices onto a profile, tap Unmanaged Devices. 
     
    Note: The Unmanaged Devices profile cannot be deleted or renamed. 

    IQ WiFi dashboard_add profile .png
     
    1. Tap the device name to change the profile for it. 
    2. Tap the dropdown arrow for Profile. 
    3. Tap to select the desired profile to add the device to. 

      IQ WiFi dashboard_add profile 2.png
       

The images in the preceding steps are from the device installation guide. For more information about local configuration, see Qolsys IQ WiFi 6 - Installation Guide or contact the manufacturer. 

Pause Internet access on a profile

Profiles can be paused using the Alarm.com customer website, Alarm.com app, or panel. 

  1. Log in to the Alarm.com customer website. 
  2. In the Wi-Fi card, click Details. 
  3. Click Profiles. 

    IQ Wi-Fi 6_Add profile_customer website.png
     
  4. Click Pause.svg. 
    • Click Play forwards.svg to resume. 
  1. Log in to the Alarm.com app. 
  2. Tap Wi-Fi. 
  3. Tap Profiles. 
  4. Tap Pause.svg. 
    • Tap Play forwards.svg to resume. 
  1. From the WIFI Dashboard, tap Pause.svg on the profile to pause. 
    • Tap Play forwards.svg to resume Internet access. 

Edit a profile on the IQ WiFi 6 

Profiles can be edited using the Alarm.com customer website or Alarm.com app. 

  1. Log in to the Alarm.com customer website. 
  2. In the Wi-Fi card, click Details. 
  3. Click Profiles. 
  4. Click to select the desired profile. 

    IQ Wi-Fi 6_Edit profile_customer website.png
     
  5. To edit the devices on the profile:  
    1. Click Edit profile .png .
    2. Click to select devices to add/remove on the profile.

      IQ Wi-Fi 6_Edit devices_customer website.png
       
    3. Once all desired devices are selected, click Save. 
  6. To edit the profile name:
    1. Click Edit next to the profile name.
    2. Enter the new name. 
    3. Click Ok. 
  1. Log in to the Alarm.com app. 
  2. Tap Wi-Fi. 
  3. Tap Profiles. 
  4. Tap to select the desired profile. 
  5. To edit the devices on the profile:  
    1. Tap Edit profile .png .
    2. Tap to select devices to add/remove on the profile. 
    3. Once all desired devices are selected, tap Save. 
  6. To edit the profile name:
    1. Tap Edit next to the profile name.
    2. Enter the new name. 
    3. Tap Ok. 

Edit a connected device's details

A device's details can be edited using the Alarm.com customer website, Alarm.com app, or panel. 

  1. Log in to the Alarm.com customer website. 
  2. In the Wi-Fi card, click Details. 
  3. In Devices, click to select the connected device to edit. 

    IQ Wi-Fi 6_Devices_customer website.png
     
  4. The following details may be edited (if applicable):
    • Category to aid identification of the device (i.e., Laptop, Security Camera, etc.). 
    • Device name.
    • Profile that the device is associated with. 

      IQ Wi-Fi 6_Device Details_customer website.png
  1. Log in to the Alarm.com app. 
  2. Tap Wi-Fi. 
  3. In Devices, tap to select the connected device to edit. 
  4. The following details may be edited (if applicable): 
    • Category to aid identification of the device (i.e., Laptop, Security Camera, etc.). 
    • Device name.
    • Profile that the device is associated with. 
  1. Flick down to open the menu from the home screen, then tap Devices. 
  2. Tap the connected device to edit. 
     
    Note: When viewing all connected devices, Internet connectivity can be managed by deselecting the checkbox of a connected device to disable Internet access on it individually. 
     
  3. Tap Edit for the device type image (i.e., Laptop, Security Camera, etc.) or the device name to edit it. 

The following image is from the device installation guide. For more information about local configuration, see Qolsys IQ WiFi 6 - Installation Guide or contact the manufacturer. 

IQ WiFi 6_Edit devices .png

Remove a profile on the IQ WiFi 6 

Profiles can be removed using the Alarm.com customer website, Alarm.com app, or panel. 

  1. Log in to the Alarm.com customer website. 
  2. In the Wi-Fi card, click Details. 
  3. Click Profiles. 

    IQ Wi-Fi 6_Add profile_customer website.png
     
  4. Click to select the desired profile. 
  5. Click Delete Profile. 
  1. Log in to the Alarm.com app. 
  2. Tap Wi-Fi. 
  3. Tap Profiles. 
  4. Tap to select the desired profile. 
  5. Tap Delete Profile. 
  1. From the WIFI Dashboard, tap and hold an existing profile until the option to remove the profile appears. 
  2. Tap to confirm removing the profile.