Manage profiles and connected devices on the IQ WiFi 6
Profiles on the IQ WiFi 6 empower the user to manage all the devices on their network. Profiles are designed to pause and play internet connectivity. Once created, the user can administer manual pauses to control Internet access.
Compatibility
Profiles can be created, edited, and removed using the Alarm.com customer website or locally using a compatible panel. Local configuration is only compatible with the following panels:
- Qolsys IQ Panel 2 firmware 2.7.1+
- Qolsys IQ Hub firmware 3.1+
- Qolsys IQ Panel 4 firmware 4.2+
Additional considerations
- There is no limit to the number of profiles or connected devices on the IQ WiFi 6. However, bandwidth limitations still apply. For more information about bandwidth on video devices, see What are the internet service and bandwidth requirements for Alarm.com video devices?.
- The IQ WiFi 6 is not compatible with the Smart Gateway (SG130/SG130z).
Managed Devices Profile
Alarm.com devices connected to the IQ WiFi 6 are automatically moved to a Managed Devices profile and cannot be paused by customers.
Managed Devices can be viewed and configured using the Alarm.com customer website or Alarm.com app.
To view Managed Devices using the Alarm.com customer website: 
- Log in to the Alarm.com customer website.
- In the Wi-Fi card, click
.
- Click Profiles.
- Click Managed Devices.

To view Managed Devices using the Alarm.com app: 
- Log in to the Alarm.com app.
- Tap Wi-Fi.
- Tap Profiles.
- Tap Managed Devices.

Create a profile on the IQ WiFi 6
Profiles can be created using the Alarm.com customer website, Alarm.com app, or panel.
To create a profile using the Alarm.com customer website: 
- Log in to the Alarm.com customer website.
- In the Wi-Fi card, click
.
- Click Profiles.

- Click Add Profile.
- Enter the name of the profile.
- In Devices, click
.
- Select the devices to add to the new profile.

- Click Save.
To create a profile using the Alarm.com app: 
- Log in to the Alarm.com app.
- Tap Wi-Fi.
- Tap Profiles.
- Tap Add Profile.
- Enter the name of the profile.
- In Devices, tap
.
- Select the devices to add to the new profile.
- Tap Save to add the devices.
- Tap Save to save the profile.
To create a profile using a compatible IQ panel:
- From the WIFI Dashboard, tap Add New Profile to add a new profile.
- Enter a unique profile name.
- Tap Ok.
- To configure devices onto a profile, tap Unmanaged Devices.
Note: The Unmanaged Devices profile cannot be deleted or renamed.

- Tap the device name to change the profile for it.
- Tap the dropdown arrow for Profile.
- Tap to select the desired profile to add the device to.

The images in the preceding steps are from the device installation guide. For more information about local configuration, see Qolsys IQ WiFi 6 - Installation Guide or contact the manufacturer.
Pause Internet access on a profile
Profiles can be paused using the Alarm.com customer website, Alarm.com app, or panel.
To pause Internet on a profile using the Alarm.com customer website: 
- Log in to the Alarm.com customer website.
- In the Wi-Fi card, click
.
- Click Profiles.

- Click
.
- Click
to resume.
- Click
To pause Internet on a profile using the Alarm.com app: 
- Log in to the Alarm.com app.
- Tap Wi-Fi.
- Tap Profiles.
- Tap
.
- Tap
to resume.
- Tap
To pause Internet on a profile using a compatible IQ panel: 
- From the WIFI Dashboard, tap
on the profile to pause.
- Tap
to resume Internet access.
- Tap
Edit a profile on the IQ WiFi 6
Profiles can be edited using the Alarm.com customer website or Alarm.com app.
To edit a profile using the Alarm.com customer website: 
- Log in to the Alarm.com customer website.
- In the Wi-Fi card, click
.
- Click Profiles.
- Click to select the desired profile.

- To edit the devices on the profile:
- Click
. - Click to select devices to add/remove on the profile.

- Once all desired devices are selected, click Save.
- Click
- To edit the profile name:
- Click
next to the profile name.
- Enter the new name.
- Click Ok.
- Click
To edit a profile using the Alarm.com app: 
- Log in to the Alarm.com app.
- Tap Wi-Fi.
- Tap Profiles.
- Tap to select the desired profile.
- To edit the devices on the profile:
- Tap
. - Tap to select devices to add/remove on the profile.
- Once all desired devices are selected, tap Save.
- Tap
- To edit the profile name:
- Tap
next to the profile name.
- Enter the new name.
- Tap Ok.
- Tap
Edit a connected device's details
A device's details can be edited using the Alarm.com customer website, Alarm.com app, or panel.
To edit a connected device's details using the Alarm.com customer website: 
- Log in to the Alarm.com customer website.
- In the Wi-Fi card, click
.
- In Devices, click to select the connected device to edit.

- The following details may be edited (if applicable):
- Category to aid identification of the device (i.e., Laptop, Security Camera, etc.).
- Device name.
- Profile that the device is associated with.

To edit a connected device's details using the Alarm.com app: 
- Log in to the Alarm.com app.
- Tap Wi-Fi.
- In Devices, tap to select the connected device to edit.
- The following details may be edited (if applicable):
- Category to aid identification of the device (i.e., Laptop, Security Camera, etc.).
- Device name.
- Profile that the device is associated with.
To edit a connected device's details using a compatible IQ panel: 
- Flick down to open the menu from the home screen, then tap Devices.
- Tap the connected device to edit.
Note: When viewing all connected devices, Internet connectivity can be managed by deselecting the checkbox of a connected device to disable Internet access on it individually. - Tap
for the device type image (i.e., Laptop, Security Camera, etc.) or the device name to edit it.
The following image is from the device installation guide. For more information about local configuration, see Qolsys IQ WiFi 6 - Installation Guide or contact the manufacturer.

Remove a profile on the IQ WiFi 6
Profiles can be removed using the Alarm.com customer website, Alarm.com app, or panel.
To remove a profile using the Alarm.com customer website: 
- Log in to the Alarm.com customer website.
- In the Wi-Fi card, click
.
- Click Profiles.

- Click to select the desired profile.
- Click Delete Profile.
To remove a profile using the Alarm.com app: 
- Log in to the Alarm.com app.
- Tap Wi-Fi.
- Tap Profiles.
- Tap to select the desired profile.
- Tap Delete Profile.
To remove a profile using a compatible IQ panel: 
- From the WIFI Dashboard, tap and hold an existing profile until the option to remove the profile appears.
- Tap to confirm removing the profile.