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What is a Personal Access Plan?

A Personal Access Plan applies to a single user and can be used to give a user scheduled Z-Wave lock and panel access. These devices cannot be scheduled using standard access plans due to scheduling incompatibilities between Z-Wave locks, panels, and Access Control doors.

It is not possible to use Personal Access Plans for accounts with only Access Control doors securing all perimeter entrances, as they would become difficult to manage, and the Access Control schedules will naturally limit when users can access interior Z-Wave locks and the panel.

Note: The primary user's Personal Access Plan cannot be deleted as it must have a PIN for the security system. Users can have a maximum of one Personal Access Plan.

Create a Personal Access Plan 

Personal Access Plans can be created using the Alarm.com customer website and Alarm.com app.

To create a Personal Access Plan using the Customer Website:
To create a Personal Access Plan using the Customer app:

 

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