Safety Button

1. Log into the Alarm.com app.
2. In Set up Safety Button, tap Get Started.
3. Tap Continue.
4. Enter your phone number, then tap Next.
5. You will receive a 6-digit verification code by text message. Enter that code, then tap Verify.
6. Enter your first and last name.
7. Sharing your location is required for accuracy and success of this feature.
   • If location settings have not yet been enabled, tap Ok, then tap Allow while using the App.
   • It is required to update the location permissions to Always so emergency responders are provided an accurate location. Tap Go To Settings and change the location permissions to Always and tap the Precise Location toggle switch to enable it.
8. Once this is changed, return to the Alarm.com app, then tap Next.
9. Practice pressing and holding the Hold until safe button and then releasing when instructed.
10. An image of your location will display. Tap What If I Don't Need Help?.
11. Enter your 4-digit PIN, then tap Create.
12. Tap Done.

1. Log into the Alarm.com app.
2. Tap Safety Button.
3. Tap and hold down the button.
4. When Enter PIN if safe displays, the PIN code can be entered within 10 seconds to cancel the alert.
   • If the event is not canceled, a trained operator will receive an emergency request with your name, phone number, GPS coordinates, and PIN code. The operator will then send an SMS text message and attempt a call to confirm if help is needed. If there is no response from the SMS, the operator will attempt to call.
      
     Note: An active event can be canceled by tapping I don't need help. This will prompt the user to verify the cancellation using their PIN code.
      
   • If there is no response or the event is still not canceled, an emergency response will be dispatched to the last known GPS location.
      
     Note: After a call is placed to the user, the user can still choose to reply by text. If no response is given to either method of communication, an emergency response will be dispatched.

1. Log into the Alarm.com app.
2. Tap Safety Button.
3. Tap Notes.
4. Tap .
5. Enter the desired note details.
6. Tap to enable the Mark as Important toggle switch to mark the note as important.
7. Tap Create.

1. Log into the Alarm.com app.
2. Tap Safety Button.
3. Tap .
4. Tap Emergency Contacts.
5. Tap Add Contact.
6. Add new or existing emergency contact information.
   • To add a new contact, enter the desired name and phone number.
   • To add an existing contact, tap Add From Contact List, then select the desired contact.
7. Tap Submit.

No. Safety Button is currently only available to use while within the United States. Users traveling outside the country will see messaging on the Safety Button card noting that this feature is not available while outside the United States.