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Can I create a login with only permissions to the Access Control door lock?

Yes. You can create a new user login that has permissions to only use the Access Control door lock by using the Alarm.com Alarm.com customer website.

To create a login with Access Control only permissions: 

  1. Log into the Alarm.com customer website.
  2. Click User Access.
  3. Click Manage Logins.
  4. Click Add a Login.
  5. In the Email Address field, enter the new user's email address.
  6. In the Login Name field, enter the new user's desired login name.
     
    Note: You need to contact the new user and tell them their login name, as this information is not included in the email for security reasons.
     
  7. Using the Language Preference dropdown menu, select the new user's language preference.
  8. Click Save.
  9. On the Manage Login Permissions page, click to select Limited Device Access to create a login with limited permissions.
  10. Select Access Control.
  11. Select the desired permission for the user.
    • Select Access Door Real-Time Control to allow the user to buzz open Access Control doors.
      • Using the Access Door Real-Time Control dropdown menu, select the doors the user has real-time permission to control. 
    • Select Access Control Door Control to either restrict or provide additional access to the Access Control doors.
      1. Using the Access Control Door Control dropdown menu, select either:
        • Read Only to allow the user to only view the current status of Access Control doors and schedules. 
        • Full Control to allow the user to unlock, lock, and buzz open Access Control doors, and also create/edit Access Control door rules/schedules.
           
          Note: Users with Full Control permission are restricted from editing or saving rules. Additionally, users with Full Control are not able to view or edit schedules and rules from the Alarm.com app.
           
      2. Using the second Access Control Door Control dropdown menu, select the doors the user has permission to further control. 
  12. Click Save.

Note: New users receive an email containing a temporary password and a link to set up a new password. If this email is not being received, confirm the user's email address is entered correctly and/or have the user check their junk/spam folder.

To edit an existing Alarm.com customer website login to have Access Control only permissions:  

Note: The primary login's permissions cannot be edited. 

  1. Log into the Alarm.com customer website.
  2. Click User Access
  3. Click Manage Logins.
  4. Click to select the secondary login to edit. 
  5. On the Manage Login Permissions page, click to select Limited Device Access to create a login with limited permissions.
  6. Select Access Control.
  7. Select the desired permission for the user.
    • Select Access Door Real-Time Control to allow the user to buzz open Access Control doors.
      • Using the Access Door Real-Time Control dropdown menu, select the doors the user has real-time permission to control. 
    • Select Access Control Door Control to either restrict or provide additional access to the Access Control doors.
      1. Using the Access Control Door Control dropdown menu, select either:
        • Read Only to allow the user to only view the current status of Access Control doors and schedules. 
        • Full Control to allow the user to unlock, lock, and buzz open Access Control doors, and also create/edit Access Control door rules/schedules.
           
          Note: Users with Full Control permission are restricted from editing or saving rules. Additionally, users with Full Control are not able to view or edit schedules and rules from the Alarm.com app.
           
      2. Using the second Access Control Door Control dropdown menu, select the doors the user has permission to further control. 
  8. Click Save.

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